Privacy Policy (AIDA)
Last Updated: January 5, 2026
This Privacy Policy explains how AIDA Inc. ("AIDA", "we", "us") collects, uses, and shares information when you visit our websites, request a trial, or otherwise interact with our services (collectively, the "Services"). This policy applies to our marketing website and any related trial request or contact workflows.
1. Scope
This Privacy Policy applies to:
- Visitors to our website(s); and
- Business users who submit a trial request or otherwise contact us through the Services.
If we later provide in-product features that collect additional information, we will update this Privacy Policy (or provide an additional product privacy notice) to cover those activities.
2. Information We Collect
We collect information in the following ways:
A. Information you provide to us
- Contact information such as your name and work email address
- Business and request details you submit through forms (e.g., company name, role, use case) or communications (e.g., emails you send to us)
B. Information collected automatically
When you use the Services, we may automatically collect certain information, including:
- Approximate location (for example, derived from your IP address)
- Device and browser information (e.g., browser type, operating system, device identifiers)
- Usage information (e.g., pages viewed, timestamps, referring and exit pages, interactions)
- Log and diagnostic data (e.g., server logs, error reports)
C. Cookies and similar technologies
We use cookies and similar technologies to provide essential site functionality and improve your experience. For details, please see our Cookie Policy.
3. How We Use Information
We use the information we collect to:
- Provide and improve the Services (for example, to process and respond to trial requests)
- Communicate with you (for example, to respond to inquiries, provide requested information, and send service-related messages)
- Maintain security and prevent fraud (for example, to detect suspicious activity and protect our systems)
- Troubleshoot and maintain the Services (for example, to debug issues and ensure reliability)
- Analyze site performance (for example, understanding aggregate trends and improving user experience where feasible)
- Comply with legal obligations and enforce our rights
4. Legal Bases (where required)
If you are located in a jurisdiction that requires a legal basis for processing personal information (such as the EEA/UK), we generally process personal information under one or more of the following bases:
- Legitimate interests (e.g., securing and improving our Services, responding to business inquiries)
- Consent (e.g., for non-essential cookies where required by law)
- Contract necessity (e.g., to take steps at your request prior to entering into a business relationship, such as handling a trial request)
- Legal obligations (e.g., compliance with applicable laws)
5. How We Share Information
We may share information in the following circumstances:
A. Service providers and contractors
We may share information with vendors and service providers that help us operate the Services (for example, hosting, email delivery, customer support). These providers are authorized to process information only as needed to provide services to us and are expected to protect it under appropriate confidentiality and security obligations.
B. Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
C. Legal and safety reasons
We may disclose information if we believe disclosure is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request;
- Protect the rights, property, and safety of AIDA, our users, or the public; or
- Prevent or investigate suspected fraud, security issues, or other wrongdoing.
D. We do not sell personal information
We do not sell personal information in the conventional sense.
6. International Data Transfers
Your information may be processed in countries other than the country where you live. These countries may have different data protection laws. Where required, we use appropriate safeguards for cross-border transfers (for example, contractual protections designed for international transfers).
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to your requests, maintaining the Services, complying with legal obligations, resolving disputes, and enforcing our agreements. Retention periods may vary depending on the nature of the information and the reason we process it.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, such as:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to delete personal information (with certain exceptions)
- The right to object to or restrict certain processing
- The right to data portability (in some regions)
- The right to withdraw consent (where we rely on consent)
Marketing communications
You can opt out of marketing emails by using an unsubscribe link (where available) or by contacting us.
Cookie choices
You can manage cookies through your browser settings and by following the guidance in our Cookie Policy.
To exercise your rights, contact us at tianxiaorou@yaowutech.com. We may ask you to verify your identity and request before responding.
10. Children's Privacy
The Services are not directed to children under 13 (or a higher age where required by law), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
11. Third-Party Links
The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to them. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page and will be effective as of the "Last Updated" date above.
13. Contact Us
If you have questions or requests about this Privacy Policy or our privacy practices, please contact:
- Email: tianxiaorou@yaowutech.com
- Mailing Address: Hangzhou Yaowu Digital & Intelligent Technology Co., Ltd.
